Please complete this form if you wish to cancel or pause your direct debit payments with us. We can only cancel or pause payment if this request is made before the 26th of the month. If cancelling please also cancel your direct debit directly with your bank too. Pauses in membership can only be made for full calendar months. The date you choose to resume membership will automatically start from the 1st of that month. Assuming you cancel or pause before 26th of the month your next payment will not be taken on the 1st of the month after submitting this form. If it is after this deadline you may have one more payment taken before it stops.
If cancelling please also do this with your bank.
If pausing you can only pause for full calendar months.
What year do you wish your paused membership to start back from.
Membership will resume from the 1st of the month.
Please put your month and year of birth: mm/yyyy
Students and staff only. This can be found on your UniCard/ Membership card and is clearly labelled. This is NOT your student number. It normally starts with 00 followed by 6 numbers.
Your UniCard number can be found on your UniCard/ Associate Member Card and is located under your issue number as shown.
This is different from your student number.
Didn’t like the facilities
Didn’t use the membership enough
I'm reviewing my expenditure
I've found a cheaper gym elsewhere
Found a better gym in same area
Found a better value gym in same area
Going on placement
Not being near campus
Prefer not to say
Open Swim Sessions
Tick all that apply